Mgr. Lucia Kočišová, Comenius University Bratislava, Faculty of Management, Department of Marketing, Odbojárov 10, 820 05 Bratislava 25, Slovak Republic, e-mail: kocisova33@uniba.sk
Research PaperVol 18, Issue 2, 2023 Marketing Science and Inspirations Journal Paper

The role of marketing metrics in social media: A comprehensive analysis

The primary objective of this article is to delve into the significance of marketing metrics in the realm of social media. The scope of this article encompasses a comprehensive analysis of key marketing metrics, including reach and impressions, engagement metrics, conversion metrics, customer satisfaction metrics, brand awareness metrics, and influence and authority metrics.

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