1 Introduction
There are several aspects that influence the outcomes of buying decisions, some of these specifically happen in an exact situation and occasion determined by social status, preferences, disposition, and economic position of the customers or consumers. Most likely Entrepreneurs consider consumer’s interest and like leading them to create new brands that definitely fits to their taste and affordable to their budget. Recently, consumers are well informed and influenced by social media in considering appearance, price, and availability and location of the product.
The globalization process continues across the world, and also brought some problems with it. The leading problem is our environmental issues that affect all living beings negatively. These aforementioned environmental problems have started to come to the agenda over the years and people have started to talk about these negativities. Consumers now have concern about the future of the world and as a result of this mostly prefer environment friendly products. In return to these attitudes of the consumers, companies have started to form their marketing strategies so as to appeal to increasing apprehension of this environment-friendliness. These marketing strategies, named as green marketing, have caused companies to adopt green policies in their pricing, promotion, product features and distribution activities.
On the other hand, global warming has reached everyone’s mind and there are lots of campaigns on the green environment and making us advocate to preserve Mother Earth. The ideas have been relevant to plan creating ways in how to promote a greener environment, thus a long-term planning must be executed to recycle post-consumer products for the packaging of the products. Consequently, green marketing must exhibit eco-friendly goods and services. Besides, the opposite of this idea is disastrous to the environment. Most likely air pollution, etc. will destroy surroundings, habitat, and nature as a whole. Presently we are experiencing trying times on the pandemic, world economics shut down and manufacturing ceased for a time. However, new products come out like new face masks, new brands of alcohol, soap, vitamins, and etc. Manufacturing starts to redesign their venue and sites to fit on health protocols, hence site expansion and work schedule shifting happened to promote social distancing to maintaining the operations.
The green consumer is generally defined as one who adopts environmentally friendly behaviors and/or who purchases green products over the standard alternatives. Green consumers are more internally-controlled as they believe that an individual consumer can be effective in environmental protection. Thus, they feel that the job of environmental protection should not be left to the government, business, environmentalists and scientists only; they as consumers can also play a part. They are also less dogmatic and more open-minded or tolerant toward new products and ideas. Their open-mindedness helps them to accept green products and behaviors.
A number of past studies have analyzed the relationship between demographic variables and attitudes/ consumptions of ecologically aware consumers. Such variables, if significant in terms of statistics, offer easy and efficient ways to segment the market and capitalize on green attitudes and behaviors for marketers The purpose of this empirical study is to operationalize the relationship of green marketing’s influence on consumer attitudes via the mediating role of marketing mix towards green products; willingness to be environmentally friendly. The model is based on structural equation modeling (SEM) from data collected from 977 online consumers. The findings revealed that green consumption intention was significantly and indirectly driven by attitude to green products. Additionally, the effect of perceived quality on marketing mix and consumer willingness in environmental concern is both significant and positive. However, when a restaurant has high consumer social responsibility (CnSR) for marketing mix, the consumer attitudes of cognitive, affective, and behavioral model (C-A-B model) is less effective.
These findings have contributed to the revival of the theory of planned behavior (TPB) and offer a comprehensive understanding of consumer attitude, consumer social responsibility, marketing mix and perceived quality impact that a restaurant has on the ability to raise consumer willingness to purchase green products or food. We provide valuable suggestions to marketers to design from the perspective of green marketing policies and strategies in order to accommodate Taiwan’s indigenous green restaurants.
The purpose of this paper is to provide a comprehensive literature review of green marketing, eco-friendly products and green consumers. Nowadays, awareness on different environmental problems has increased significantly and it is of global concern to reduce negative impact on the environment. In relation to this, there has been a change in consumption patterns. As a result, a new segment of consumers were introduced, the so called green consumers. Green marketing tries to adapt by putting in the center of attention the needs of such a consumer. An increase of organic products exists in both parts, in demand and offer. To maintain the welfare of present and future generations, sustainable development is essential. The effect of environmentally friendly paper toward purchasing intention.
This research aims to examine and analyze the effect of green positioning, product attributes, health consciousness, social influence on purchase intention. The method used in this research is a descriptive method. The object of this research is consumers of PT. Berkat Wahana Saudara with 130 respondents. The approach used in this research is Structural Equation Model (SEM) analysis tool Smart-PLS 3.2. 8. The results showed green positioning had a significant positive effect on purchase intention. Product attributes have a significant positive effect on purchase intention. Health consciousness has a significant positive effect on purchase intention. Social influence has a significant positive effect on purchase intention.
2 Theoretical framework
This study was anchored on the theories of human behavior adapting the green innovation process like green technology to manage sustainable development among organizations to ensure social-ecological change from various authors. The theories developed by Siebenhuner and Arnold primarily focused on environmental sustainability strategies and their underlying strategies in helping organizations. This study was also supported by Schwatz’s Norm Activation Theory (NAT) which states that activation of personality held moral norms influences prosocial behavior such as which are considered determinants of consumers’ pro-environmental behavior. Another theoretical foundation of this study is Stern’s Value-Belief-norms Theory (VBN) which explains that green behaviors are more likely to occur when a casual series of variables (i.e., values, belief and personal norms) is present. These theories will serve as a guide for this study as the researcher aimed at determining the green marketing and its impact on consumer buying behavior in city of Muntinlupa.
Figure 1: Theoretical framework of the study
Source: Author
The framework illustrates that green marketing is the main variable which has been measured through eco-labeling, green branding and green advertising. Its direct as well as mediated impact on consumer buying behavior. The theories developed by Siebenhuner and Arnold primarily focused on environmental sustainability strategies and their underlying strategies in helping organizations. This study was also supported by Schwatz’s Norm Activation Theory (NAT).
End of Part I.
Poznámky/Notes
I would like to acknowledge and give thanks to my family for understanding when undertaking my research and writing my project. And dedicated this journal in loving memory of my mother who passed away in 2022 before I finished this research study.
Finally, I would like to thank God for letting me through all the difficulties. I have experienced your guidance day by day. I will keep on trusting you for my future.
Literatúra/List of References
- Ajzen, I., 1991. The theory of planned behaviour. In: Organizational Behavior and Human Decision Processes. 1991, 50(2), 179-211. ISSN 1095-9920. Available at: <https://doi.org/10.1016/0749-5978(91)90020-T>
- Albayrak, T. et al., 2011. The influence of skepticism on green purchase behavior. In: International Journal of Business and Social Science. 2011, 2(3), 189-197. ISSN 2219-1933.
- Alkhatib, S. et al., 2023. Green marketing in the digital age: A systematic literature review. In: Sustainability. 2023, 15(16), 12369. ISSN 2071-1050. Available at: <https://doi.org/10.3390/su151612369>
- Anvar, M. and Venter, M., 2014. Attitudes and purchase behaviour of green products among generation Y consumers in South Africa. In: Mediterranean Journal of Social Sciences. 2014, 5, 183. ISSN 2039-9340.
- Bernard, Y., Bertrandias, L. and Elgaaied-Gambier, L., 2015. Shoppers‘ grocery choices in the presence of generalized eco-labelling. In: International Journal of Retail & Distribution Management. 2015, 43(4/5), 448-468. ISSN 0959-0552.
- Boztepe, A., 2016. Green marketing and its impact on consumer buying behavior. In: European Journal of Economic and Political Studies. 2016, 5(1). ISSN 1307-6035.
- Costales, M. J., 2020. Green marketing, business sustainability and marketing practices of selected small and medium enterprises (SMEs) in Muntinlupa, City. In: Royal Institution Research Journal. 2020, 10. ISSN 2382-6347. OurRef:RI/RIRJ/2020-03-31/38836/HSMGA/all
- Delafrooz, N., and Goli, A., 2015. The factors affecting the green brand equity of electronic products: Green marketing. In: Cogent Business & Management. 2015, 2(1). ISSN 2331-1975. Available at: <http://dx.doi.org/10.1080/23311975.2015.1079351>
- Govender, J. et al., 2016; The influence of green marketing on consumer purchase behavior. In: Environmental Economics. 2016, 7(2), 77-85. ISSN 1998-605X. Available at: <https://doi.org/10.21511/ee.07(2).2016.8>
- Haba, H., 2023. Green consumer research: Trends and way forward based on bibliometric analysis. In: Cleaner and Responsible Consumption. 2023, 8, 100089. ISSN 2666-7843.
- Kapdan, E., 2022. Development of food supply of the cities after the industrial revolution. In: Paradoks Ekonomi Sosyoloji ve Politika Dergisi. 2022, 18(2), 133-148. ISSN 1305-7979.
- Kilichov, M. and Olsavsky, F., 2023. Sustainable tourism development: Insights from accommodation facilities in Bukhara along the silk road. In: Marketing Science & Inspirations. 2023, 18(2), 12-25. ISSN 1338-7944. Available at: <https://doi.org/10.46286/msi.2023.18.2.2>
- Laroche, M., et al., 2011. Green marketing: Need of the 21st Century. [online]. [cit. 2023-09-14]. Available at: <https://www.researchgate.net/publication/352020780_GREEN_MARKETING_NEED_OF_THE_21_ST_CENTURY>
- Lee, et. al, 2012. Explaining pro-environmental behaviors with environmentally relevant variables: A survey in Korea. In: African journal of business management. 2012, 6(29), 8677-8690. ISSN 1993-8233.
- Maheshwari, P. S., 2014. Awareness of green marketing and its influence on buying behavior of consumers: special references to Madhya Pradesh, India. In: AIMA Journal of Management & Research. 2014, 8(1/4). ISSN 0974-0497. [online]. [cit. 2023-09-14]. Available at: <https://apps.aima.in/ejournal_new/articlespdf/3_dr_shruti_p_maheshwari.pdf>
- Martins, A., et al., 2021. Green marketing and perceived SME profitability: the mediating effect of green purchase behavior. In: Management of Environmental Quality. 2021, 33(2), 281-299. ISSN 1477-7835.
- Mayank, B., et al., 2013. Green marketing: A study of consumer perception and preferences in India. In: Electronic Green Journal. 2013, 1(36). ISSN 1076-7975.
- Mishara, P. and Sharma, P., 2010. Green marketing in India: Emerging opportunities and challenges. In: Journal of Engineering, Science and Management Education. 2010, 3, 9-14. ISSN 2278-1471.
- Ng, F. et al., 2014. Antecedents of green brand equity: an integrated approach. In: Journal of Business Ethics. 2014, 121(2), 203-215. ISSN 1573-0697.
- Okada, M. E. and Mais, L. E., 2010. Framing the „Green“ alternative for environmentally conscious consumers. In: Sustainability Accounting Management and Policy Journal. 2010, 1(2), 222-234. ISSN 2040-8021. Available at: <https://doi.org/1108/20408021011089257>
- Olsavsky, F., 2021. Consumer literacy and honey fraud. Part II. In: Marketing Science & Inspirations. 2021, 16(1), 2-10. ISSN 1338-7944. Available at: <https://doi.org/46286/msi.2021.16.1.1>
- Ottman, J., 2017. The new rules of green marketing. Strategies, Tools, and Inspiration for Sustainable Branding. London: Routledge, 2017. ISBN 9781351278683
- Pickett, et. al, 2000. Integrated Approaches to Long-Term Studies of Urban Ecological Systems: Urban ecological systems present multiple challenges to ecologists—pervasive human impact and extreme heterogeneity of cities, and the need to integrate social and ecological approaches, concepts, and theory. In: BioScience. 2000, 50(7), 571-584. ISSN 1525-3244. Available at: <https://academic.oup.com/bioscience/article/50/7/571/354328>
- Purohit, H. C., 2012. Product positioning and consumer attitude towards eco-friendly labeling and advertisement: an analytical study. In: Journal of Management Research. 2012, 12(3), 153-162. ISSN 1941-899X.
- Polonsky, J. M., 2011. Transformative green marketing: impediments and opportunities. In: Journal of Business Research. 2011, 64(12), 1311-1319. ISSN 0148-2963. Available at: <https://doi.org/10.1016/j.jbusres.2011.01.016>
- Qayyum, A., Jamil, R. A. and Sehar, A., 2023. Impact of green marketing, greenwashing and green confusion on green brand equity. In: Spanish Journal of Marketing – ESIC. 2023, 27(3), 286-305. ISSN 2444-9709. Available at: <https://doi.org/DOI 10.1108/SJME-03-2022-0032>
- Rahbar, E. and Wahid, N. A., 2011. Investigation of green marketing tools’ effect on consumers’ purchase behavior. In: Business Strategy Series. 2011, 12(2), 73-83. ISSN 1751-5637.
- Raska et al., 2012. When is going green good for a company image? In: Management Research Review. 2012, 35(3/4), 326-347. ISSN 2040-8269. Available at: <https://doi.org/10.1108/01409171211210190>
- Reddy, P. K., et al., 2023. Consumers perception on green marketing towards eco-friendly fast moving consumer goods. In: International Journal of Engineering Business Management. 2023. ISSN 2456-7817. Available at: <https://doi.org/10.1177/18479790231170962>
- Renfro, L. A., 2010. Green business operations and green marketing. In: Gatton Student Research Publication. 2010, 2(2).
- Sarkar, N. A., 2012. Green branding and eco-innovations for evolving a sustainable green marketing strategy. In: Asia-Pacific Journal of Management Research and Innovation. 2012, 8(1), 39-58. ISSN 2319-510X. Available at: <https://doi.org/10.1177/2319510X1200800106>
- Singh, K. A. and Bansal, M., 2012. Green marketing: A study of consumer attitude & environmental concern. In: Indian Journal of Commerce. 2012, 65(2), 273-283. ISSN 1450-223X. [online]. [cit. 2023-09-14]. Available at: <https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2114142>
- Spanos, M., 2008. Green era. 2008. [online]. [cit. 2023-09-14]. Available at: <http://www.morax.gr/article_show.php?article_id=2302>
- Straughan, R. D. and Roberts, A. J., 1999. Environmental segmentation alternatives: A look at green consumer behavior in the new millennium. In: Journal of Consumer Marketing. 1999, 16(6), 559-575. ISSN 0736-3761.
- Suki, M. N., 2016. Green product purchase intention: impact of green brands, attitude, and knowledge. In: British Food Journal. 2016, 118(12), 2893-2910. ISSN 0007-070X. Available at: <https://doi.org/10.1108/BFJ-06-2016-0295>
- Vinod, S., 2016. A study on customers perception towards green marketing and products with special reference to Thiruvananthapuram City. In: International Journal of Recent Research in Commerce Economics and Management. 2016, 3(2), 28-33. ISSN 2231-4245.
- Yulianto, M. R., et al., 2021. Pengaruh green marketing product Lele Wakoel Sidoarjo Terhadap Keputusan Pembelian. In: Jurnal Ilmiah Manajemen dan Kewirausahaan. 2021, 1(1), 34-46. ISSN 2809-2406.
- ZandHessani, H. and Parvinchi, S., 2014. Application of the theory of planned behavior to examine consumer’s green purchase intention. In: Journal of Development & Evolution Management. 2014, 6(18), 23-30. ISSN 2008-8558.
Kľúčové slová/Key words
green marketing, environmental awareness, green product features, green promotion, green price, green purchasing behavior
zelený marketing, environmentálne povedomie, zelené vlastnosti produktu, zelená propagácia, zelená cena, ekologické nákupné správanie
JEL klasifikácia/JEL Classification
M31, M38
Résumé
Zelený marketing a jeho vplyv na nákupné správanie spotrebiteľov v meste Muntinlupa, Filipíny. Časť I.
Cieľom tohto príspevku je poskytnúť komplexný prehľad literatúry o zelenom marketingu, ekologických výrobkoch a zelených spotrebiteľoch s cieľom poskytnúť informácie o vplyve zeleného marketingu na nákupné správanie zákazníkov. Najprv sa definuje životné prostredie a environmentálne problémy, ktoré sú jedným z dôvodov vzniku zeleného marketingu a potom sa vysvetľujú pojmy zelený marketing a zelený spotrebiteľ. V súčasnosti podniky zeleného marketingu výrazne pomáhajú nášmu životnému prostrediu v konkurencii s ostatnými výrobkami, pokiaľ ide o výrobu ekologických výrobkov. V kontexte myšlienky ekologickej produkcie je potrebné zodpovedať otázku, ako sa bude v súčasnosti predávať na trhu. Cieľom problému je pochopiť zelený marketing a jeho vplyv na nákupné správanie spotrebiteľov v meste Muntinlupa. Autorka uvádza výsledky získaných údajov v kvantitatívnom prieskume. Ten umožnil zhromaždiť informácie od potenciálnych zákazníkov prostredníctvom súboru otázok v online prieskume formou dotazníka. Ako techniku a veľkosť vzorky autorka použila metódu kvótového výberu, aby získala 65 účastníkov zo 100 oslovených, ktorí sú na základe analýzy G*Power vo veku 18-45 rokov. Všetci sú obyvateľmi mesta Muntinlupa. Podľa výsledkov analýzy dát environmentálne povedomie, zelené vlastnosti výrobku, zelené propagačné aktivity a zelená cena jednoznačne ovplyvňujú ekologické nákupné správanie spotrebiteľov. Demografické charakteristiky majú priemerný vplyv na tvrdenie, že stratégie značky, produktu, ceny a propagácie majú významný vzťah na nákupné správanie spotrebiteľov v meste Muntinlupa.
Recenzované/Reviewed
25. September 2023 / 30. September 2023