Álvaro Fierro, PhD, Basque Country University, Faculty of Economics and Business, Marketing and Market Research Department, 83 Avenida Lehendakari Agirre, 48015 Bilbao (Biscay), Spain, e-mail:
alvaro.fierro@ehu.eus
This paper diagnoses and estimates current and potential changes in the Music Industry supply chain linked to the phygital (physical-digital) consumer. As technological disruption reshapes industry roles, consumer behavior is shifting toward hybrid patterns.
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