doc. PhDr. Michal Lukáč, PhD., Ed.D., University of Ss. Cyril and Methodius in Trnava, Institute of Management, V Jame 3, 917 01 Trnava, Slovakia, e-mail: michal.lukac@ucm.sk
Research PaperVol 20, Issue 3, 2025 Marketing Science and Inspirations Journal Paper

Optimising marketing communication processes in cultural tourism

This article aims to analyse and optimise marketing communication processes in selected heritage institutions, focusing on strategies that enhance visitor engagement and long-term audience development. The research adopts a qualitative approach through semi-structured interviews with managers responsible for communication.

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