Research PaperVol 20, Issue 4, 2025 Marketing Science and Inspirations Journal Paper

Breaking the micro-agency assessment bottleneck: Embedded analytics for e-commerce portfolio management. Part I.

The study offers a replicable, low-friction design for micro-agencies seeking to scale e-commerce services while improving service quality and speed. These findings demonstrate how embedded analytics can break the assessment bottleneck, unlock latent agency capacity, and support new business models based on service-level agreements and throughput-oriented pricing.

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Research PaperVol 20, Issue 4, 2025 Marketing Science and Inspirations Journal Paper

New trends of marketing communication in the digital era of tourism: Territorial disparities and current challenges

Based on the theoretical context and analytical research, the study aimed to identify the level of use of digital marketing communication tools in the context of urban tourism development in the Slovak Republic, and to analyze possible barriers and disparities in their implementation in practice.

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Research PaperVol 20, Issue 4, 2025 Marketing Science and Inspirations Journal Paper

B2B market satisfaction and loyalty assessment with an emphasis on the provision of technological solutions

This paper aims to present the results of customer satisfaction and loyalty research in the B2B market, focusing on the provision of technological services by a selected innovative company. Customer satisfaction in the B2B market is primarily affected by trust in the business partner, communication, professionalism, product quality, and the terms of delivery.

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Research PaperVol 20, Issue 4, 2025 Marketing Science and Inspirations Journal Paper

Form ideas to innovation: A creativity-driven model for new product development in the Algerian agro-food industry

This study investigates the creativity process involved in product innovation within the context of an Algerian agro-food company. Findings suggest that structured modelling enhances internal coordination and supports more effective decision-making in new product development.

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Research PaperVol 20, Issue 4, 2025 Marketing Science and Inspirations Journal Paper

The IKEA effect in human-AI collaboration: Does the effect exist for non-physical products? Part II.

According to the IKEA effect, people are willing to pay more for a product they have created through their own perceived effort than they would for an off-the-shelf product. Our results show that the IKEA effect can be detected in human-AI collaboration when the product is non-physical content.

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Research PaperVol 20, Issue 3, 2025 Marketing Science and Inspirations Journal Paper

Identification of satisfaction and dissatisfaction factors of hotel customers using natural language processing techniques

This paper proposes a novel approach to identifying the factors that influence satisfaction and dissatisfaction among Algerian hotel customers through the analysis of online customer reviews. The study employs natural language processing techniques to extract and analyze data from online customer reviews.

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Research PaperVol 20, Issue 3, 2025 Marketing Science and Inspirations Journal Paper

The IKEA effect in human-AI collaboration: Does the effect exist for non-physical products? Part I.

According to the IKEA effect, people are willing to pay more for a product they have created through their own perceived effort than they would for an off-the-shelf product. Our results show that the IKEA effect can be detected in human-AI collaboration when the product is non-physical content.

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Research PaperVol 20, Issue 3, 2025 Marketing Science and Inspirations Journal Paper

Optimising marketing communication processes in cultural tourism

This article aims to analyse and optimise marketing communication processes in selected heritage institutions, focusing on strategies that enhance visitor engagement and long-term audience development. The research adopts a qualitative approach through semi-structured interviews with managers responsible for communication.

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Research PaperVol 20, Issue 2, 2025 Marketing Science and Inspirations Journal Paper

Travel app adoption intentions: Extending the technology acceptance model with trust

This study extends the Technology Acceptance Model (TAM) by incorporating trust to investigate its role in shaping tourists’ adoption intentions.The findings revealed that all four hypothesized relationships were supported, indicating that perceived usefulness, perceived ease of use, attitude, and trust positively influence tourists’ intentions to adopt travel applications.

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Research PaperVol 20, Issue 2, 2025 Marketing Science and Inspirations Journal Paper

Strategický marketing a talent manažment v podpore reintegrácie žien po rodičovskej dovolenke

Príspevok sa zameriava na talent manažment ako súčasť strategického marketingu v organizáciách poskytujúcich sociálne služby na Slovensku. Výsledky poukazujú na nízku úroveň systematickej aplikácie talent manažmentu, napriek jeho potenciálu zlepšiť lojalitu, znížiť fluktuáciu a posilniť atraktivitu organizácie ako zamestnávateľa.

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Research PaperVol 20, Issue 2, 2025 Marketing Science and Inspirations Journal Paper

Online master’s degree: Analyzing the accessibility of international education in the Philippines – A global marketing perspective. Part II.

This systematic review investigates the accessibility of online master’s degree programs in the Philippines through a global marketing lens. Findings reveal persistent digital divides, particularly in rural areas (where connectivity reaches only 30-45% of urban levels), and demonstrate how targeted marketing strategies can address these barriers.

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Research PaperVol 20, Issue 2, 2025 Marketing Science and Inspirations Journal Paper

The impact of emotional attachment on brand loyalty: A case study of Algerian consumers

This study investigates the role of emotional attachment in fostering lasting consumer relationships, focusing on its impact on satisfaction and loyalty within the context of a well-known Algerian brand, BIMO. Mediation analysis demonstrates that satisfaction strengthens the pathway from emotional attachment to loyalty, underscoring the importance of creating emotionally resonant brand experiences.

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Short CommunicationsVol 20, Issue 2, 2025 Marketing Science and Inspirations Journal Paper

Soutěž Marketér roku 2024 má svého vítěze

V podvečer 22. května 2025 na Pražském hradě Česká marketingová společnost slavnostně zveřejnila výsledky jubilejního 20. ročníku prestižní soutěže Marketér roku 2024. Titul hlavního vítěze a ocenění Velký modrý delfín získal Robert Chmelař, marketingový ředitel Partners banky, za výjimečný přínos k budování značky nové bankovní instituce na českém trhu.

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